Privacy Policy

This Privacy Policy explains how Australian Animal Protection Society (“AAPS”, “we”, “us”, “our”) collects, uses, discloses and protects personal information in connection with our website, adoption services, support enquiries, newsletters, donations, and other services (“Services”). By using our Services or providing personal information, you consent to the practices described in this Policy.

1. Information We Collect

We may collect personal information when you interact with our Services, including:

• Contact Details: name, email address, phone number, postal address.
• Adoption/Enquiry Data: details you provide in enquiry or adoption forms.
• Donation Information: payment details (processed securely via third‑party providers).
• Usage Data: device information, IP address, cookies and analytics data to improve our website.

We collect this information directly from you or automatically via website tools.

2. How We Use Your Information

We use personal information to:

• Provide and support adoption, enquiry or support services.
• Process donations and acknowledge contributions.
• Respond to your enquiries and communicate updates.
• Send newsletters or supporting information where consent is given.
• Improve our Services, website and user experience.
• Comply with legal or regulatory requirements.

3. Cookies and Tracking

We use cookies and similar technologies to:

• Enable essential website functionality.
• Analyse site usage and performance.
• Help tailor content and improve user experience.

You may manage cookie preferences through your browser settings.

4. Sharing Your Information

We may share personal information with:

• Service Providers: third‑party partners who support our operations (e.g., payment, IT, analytics).
• Legal or Safety Obligations: when required by law or to protect rights.

We will not sell your personal information.

You agree not to misuse our Services to collect personal information about others without consent.

5. Data Security

We implement reasonable safeguards to protect personal information from unauthorised access, loss or misuse. No internet transmission is completely secure, so absolute security cannot be guaranteed.

6. Data Retention

We retain personal information only as long as necessary to fulfil the purpose for which it was collected, meet legal obligations, and manage any complaints or enquiries.

7. Your Rights

Depending on applicable law, you may have rights to:

• Access or correct your personal information.
• Ask for deletion or restriction of processing.
• Object to certain uses.

To exercise these rights, contact us at the details below.

8. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have done so, please contact us to request removal.

9. International Transfers

Your personal information may be stored or processed in Australia or in countries where our service providers operate.

10. Changes to this Policy

We may update this Privacy Policy occasionally. The latest version will be posted on our website. Continued use of our Services after updates constitutes acceptance of those changes.

11. Contact Us

If you have questions about these Terms, you may contact us at:

Australian Animal Protection Society (AAPS)
26 Aegean Court, Keysborough VIC 3173
Phone: 1300 501 420
Email: [email protected]